Legal notice

1. IDENTIFICATION DATA AND CONTACT INFORMATION

Terra Mítica Parque Temático de Benidorm, S.A. (hereinafter, "TERRA MÍTICA", a commercial company of Spanish nationality, duly registered in the Alicante Commercial Registry in Volume 2084, Page 172, Sheet No. A48268, with Tax Identification Number (CIF) A-53249421 and registered office in Benidorm, Ctra. de Benidorm a Finestrat, Camino del Moralet s/n, 03502 Benidorm-Alicante, is the owner of the websitewww.terramiticapark.com If the User wishes to contact TERRA MÍTICA, they may do so through the Call Center:

Telephone: +34 96 586 91 01

Email: : reservas@terramiticapark.com

2. GENERAL TERMS AND CONDITIONS OF ACCESS AND USE OF THE WEBSITE

These General Terms and Conditions of Access and Use (hereinafter, the “General Terms”) regulate access to and use of the Website owned by TERRA MÍTICA, The Website is accessible at the address www.terramiticapark.com (hereinafter, the “Web site”), and its use by users (hereinafter, the “User”) is free of charge and does not require prior subscription or registration to browse its contents. However, the contracting of certain services or products may require the User’s registration on the Website under the terms described below and the prior acceptance of the applicable Specific Conditions that complement these General Terms.

TERRA MÍTICA may, at any time and without prior notice, modify these General Terms, the General Contracting Conditions, and/or any Specific Conditions that may apply, by publishing such modifications on the Website so that Users may become aware of them before browsing the Website or purchasing any products or services offered on it. Accessing and using the Website automatically attributes the status of User, and implies full and unconditional acceptance of the General Terms and, where applicable, any Specific Conditions in effect at the time of access. Therefore, the User must carefully read all conditions each time they intend to use the Website.

Specific Conditions will apply to certain products, services, and content offered to Users through the Website, and their access and/or use will be subject to those conditions, which, as the case may be, replace, supplement, and/or modify these General Terms.

If the User does not agree with the content of these General or Specific Conditions, they must refrain from accessing the Website and/or using it.

The access and use of the Website by minors must, in all cases, be supervised and authorized by the User (Legal Representative of the Minor), who expressly declares that the use of the Website by the minor is under their sole and exclusive responsibility.

2.1USER OBLIGATIONS

The User agrees to comply with these General Terms of Access and Use and, where applicable, the corresponding Specific Conditions. The User must act in accordance with the law, good practices, and the requirements of good faith, refraining from using the Website in any manner that may hinder, damage, or impair the normal functioning of the Website, the assets or rights of TERRA MÍTICA, its suppliers, other Users, or any third party.

In particular, the User agrees to:

  • Not use false identities or impersonate others when using the Website or its services, including the use of third-party passwords or access codes without authorization. The User must provide truthful information and keep their details up to date.
  • Diligently safeguard the “Username” and “Password” provided by TERRA MÍTICA as identifiers and access keys to the services offered, and not disclose or allow third-party access to them, assuming responsibility for any damages resulting from their misuse. The User must notify TERRA MÍTICA as soon as possible in the event of loss, theft, or risk of access by a third party.
  • Not introduce, store, or distribute through the Website any program, data, virus, code, hardware, telecommunications equipment, or any other instrument or device that may cause damage to the Website, its services, or any of the equipment, systems, or networks of TERRA MÍTICA, its Users, suppliers, or third parties, or that may otherwise alter or disrupt the normal functioning of the Website.
  • Not destroy, alter, misuse, disable, or damage the data, information, programs, or electronic documents belonging to TERRA MÍTICA, its suppliers, or third parties.
  • Not introduce, store, or distribute through the Website any information or material that is defamatory, offensive, obscene, threatening, xenophobic, incites violence or discrimination based on race, gender, ideology, religion, or that in any way violates public order, morality, fundamental rights, public freedoms, honor, privacy, or the image of third parties.
  • Not introduce, store, or distribute through the Website any content that infringes upon the intellectual or industrial property rights or trade secrets of third parties, or any content that the User does not have the legal right to make available to others.

2.2 DISCLAIMER OF LIABILITY

TERRA MÍTICA has created this Website using information from internal and external sources and provides it to Users in its current state, which may contain inaccuracies or typographical errors.

TERRA MÍTICA does not guarantee the availability and continuity of the Website’s operation, nor the products, services, or content offered, nor that the content is error-free or up to date, and disclaims all liability for any damages that may arise from these circumstances. However, TERRA MÍTICA will make every effort, when feasible, to correct errors, restore service, and update content once it becomes aware of any issues.

TERRA MÍTICA does not guarantee the technical reliability of the Website, access to its various pages, or the accuracy and reliability of content provided by third parties. It is also not responsible for any damages that may arise from the lack of certainty, accuracy, availability, continuity, lawfulness, or timeliness of such content.

TERRA MÍTICA declares that the Website has the necessary technology (software and hardware) for access and use as of today but does not guarantee that there are no viruses or other harmful elements introduced by third parties that may cause alterations in Users’ systems.

TERRA MÍTICA is not responsible for potential errors or security deficiencies that may result from the use of outdated or insecure browser versions by the User, nor for issues arising from the activation of key or code retention functions in the User’s browser.

The User will be liable for any damages suffered by TERRA MÍTICA as a result of their breach of these General Terms or any applicable Specific Conditions.

If any User considers that the content of TERRA MÍTICA’s Website is unlawful or infringes upon their rights or the rights of third parties, they must notify TERRA MÍTICA via email at reservas@terramiticapark.com.

INTELLECTUAL AND INDUSTRIAL PROPERTY

The structure, design, and presentation of the elements on this Website—including but not limited to graphics, images, audio files, logos, color combinations, databases, and any other protectable elements—are protected by intellectual property rights owned by TERRA MÍTICA.

The reproduction, transformation, distribution, public communication, making available to the public, and in general any form of exploitation, whether partial or total, of these elements is prohibited without the express authorization of TERRA MÍTICA, which must always be explicitly referenced.

The use of distinctive signs (trademarks and/or trade names) owned by TERRA MÍTICA, its collaborators, or sponsors is strictly prohibited.

The User is only authorized to use TERRA MÍTICA’s materials for private purposes.

2.4 LINKS TO OTHER WEBSITES

The Website may include links (hypertext, banners, buttons, directories, and other tools) that allow Users to access websites outside www.terramiticapark.com.These links are provided solely for Users’ convenience and do not imply that TERRA MÍTICA promotes, endorses, guarantees, or recommends such sites.

The User must exercise caution when accessing these links, as TERRA MÍTICA is not responsible for the content, services, or products found on third-party websites.

Without TERRA MÍTICA’s express authorization, framing or linking to subpages (deep linking) is not allowed. Any links must always point to the homepage: www.terramiticapark.com

2.5 COMMUNICATIONS

All communications between the User and TERRA MÍTICA must be made via email to reservas@terramiticapark.com. or by written communication addressed to the Customer Service Department: Sierra Helada s/n 03503 Benidorm (Alicante)

TERRA MÍTICA’s communications to the User will be made using the data provided by the User when registering on the Website. The User expressly agrees that email is a valid method for communication regarding the use of the Website and the contracting of products or services offered through it.

2.6 COMMERCIAL COMMUNICATIONS VIA EMAIL

TERRA MÍTICA may inform Users about its products, services, promotions, or offers via the email address provided by the User. In accordance with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE), the User’s authorization will be requested to send commercial communications via email.

The User may revoke their consent at any time by sending an email to reservas@terramiticapark.com., clearly indicating their name, surname(s), and ID number.

2.7 SEVERABILITY

If any provision of these General Terms is declared, in whole or in part, null or ineffective, such nullity or ineffectiveness will only affect that specific provision or the affected part thereof, while the remaining provisions shall continue in full force and effect, unless the provision is deemed essential to these General Terms, in which case the entire agreement will be deemed void.

2.8 APPLICABLE LAW AND JURISDICTION

These General Terms of Access and Use and, where applicable, Specific Conditions, shall be governed by Spanish law. Any disputes arising from the interpretation or execution of these General or Specific Conditions shall be submitted to the Courts and Tribunals of Benidorm, with both parties expressly waiving any other jurisdiction to which they may be entitled.